PRIVACY POLICY

 Privacy Policy for Homecare Comforts (trading as Comforts Hearing)

Effective Date: 13/10/2024

Homecare Comforts, operating under the name Comforts Hearing, is committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you provide to us directly, including but not limited to:

- Name
- Contact information (email address, phone number, mailing address)
- Payment information (credit card details)
- Health information relevant to our services
- Any other information you choose to provide

We may also automatically collect information about your device, including your IP address, browser type, and usage data through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

- Provide and maintain our services
- Process transactions and send you related information
- Communicate with you, including responding to your inquiries
- Improve our services and website
- Conduct research and analysis
- Comply with legal obligations

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

- With service providers who assist us in operating our business, such as payment processors, IT service providers, and customer service platforms.
- With third-party vendors who provide services on our behalf, including marketing services, analytics, and data management.
- When required by law or to protect our rights, privacy, safety, or property, or that of others.
- In connection with a merger, sale, or acquisition of our business or any portion thereof.

4. Third-Party Services

Our website and services may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

- The right to access and request a copy of your personal information.
- The right to correct inaccurate or incomplete information.
- The right to request the deletion of your information.
- The right to object to or restrict processing of your information.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page, and we will notify you of any significant changes through appropriate channels.

8. Contact Us

If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at:

Homecare Comforts (Comforts Hearing)
Registered Address

65 Seymour Avenue

Morden

SM4 4RF
info@comforts-hearing.co.uk
Tel. 07916 708 703

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